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Shipping & Returns

Shipping

If paying by credit card or Cash on delivery, we can ship the same-day (for orders received by 12:30 pm) to Beirut and suburbs and next-day to all of Lebanon for $10. When you complete your online order, we will call you to schedule the shipping and delivery. If paying by Bank Transfer, once we receive the payment we will ship.

Returns

Refunds
Sorry No Refunds,  30 days exchange.

Returns
Our policy allows for a 30 day exchange only. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we must visit our store at R. Mouzannar Zalka, Amaret Chalhoub, Centre Kouyoumji facing Haroun Hospital Beirut, Lebanon.
with the receipt.

Any item not in its original condition is damaged or missing parts for reasons not due to our error cannot be exchanged.
Any item that is returned more than 30 days after delivery cannot be exchanged

For more details:
https://www.mouzannar.com/29322868/policies/2219540529.html